What Are Cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Google+, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.

Email: info@reagent.co.uk

Phone: +44 1928 716 903

A particularly easy to deal with chemical company. I telephoned, got all the advice needed with excellent friendly service. My chemicals arrived the very next day. Very happy !

Good customer service spending time to recommend the right chemicals required. Delivery was next day and on time. Chemicals worked a treat as described. Thanks

Fast efficient service, was kept updated on order throughout. Can not fault ReAgent sales and delivery processes

Their customer services were very helpful, sending us all the lab reports we needed, before we even bought from them. Then, once we ordered the product came very quickly ( the next day!)

Parcel arrived on the day of promised delivery, packaging very secure, all in all probably the best company I've had the pleasure of working with in many years. Reagent seems to put the customer first. Thank you again.

Outstanding. It was my first time buying restricted chemicals. I called for advice, and despite only buying a small quantity I got a friendly response, really good advice, and what I and ReAgent needed to do to comply with the law. Delivery was next day, which I wasn't expecting.

Called them, placed an order for a drum of MEK in the afternoon and 24 hours later the drum was delivered, what was more impressive was the back up documentation including handling information from a health and safety point of view, this without me having to request it. we will be using them again for sure.

This is around 10 years that I am ReAgent chemical user, very good quality and also very on time delivery.

I was impressed with the speed of service here and a competitive price. Excellent experience.

Great customer service! Thanks for your help and advice.

Jane Fletcher

★★★★★ 5/5

Always have excellent service from yourselves from ordering product to delivery.

Kevin Wallcroft

Joanne King

Fast efficient service, was kept updated on order throughout. Can not fault ReAgent sales and delivery processes.

Hebe Arat

Their customer services were very helpful, sending us all the lab reports we needed, before we even bought from them. Then, once we ordered the product came very quickly.

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